Casino management certification program online
What are the advantages of online school? Yes. It is a good idea to put relevant completed online courses on your resume, especially if you have a certificate for it.
List of casinos to play real money
In the education section, write about your formal education - namely, your bachelor and masters degrees.
Casino management certification program online
Can I add online courses to my resume?
Listing online classes on your resume is a definite do. Just make sure you do it thoughtfully so you're sending the right message about your continuing education. After all, you worked hard to complete all these courses in your free time, you owe it to yourself to make sure they count.
Can I put online courses on my resume?
Yes. It is a good idea to put relevant completed online courses on your resume, especially if you have a certificate for it. In the education section, write about your formal education - namely, your bachelor and masters degrees.
What are the advantages of online school?
1. Online courses are convenient and flexibility
2. Online courses give you real-world skills.
3. Online courses promote life-long learning.
4. Online courses have financial benefits.
5. Online courses connect you to the global village.
What are the disadvantages of online school?
1. Online courses require more time than on-campus classes.
2. Online courses require good time-management skills.
3. Online courses require you to be an active learner.
4. Online courses give you more freedom, perhaps, more than you can handle!
5. Online courses require you to be responsible for your own learning.
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About casino management programs
Casino management programs provides a comprehensive and comprehensive pathway for students to see progress after the end of each module. With a team of extremely dedicated and quality lecturers, casino management programs will not only be a place to share knowledge but also to help students get inspired to explore and discover many creative ideas from themselves. Clear and detailed training methods for each lesson will ensure that students can acquire and apply knowledge into practice easily. The teaching tools of casino management programs are guaranteed to be the most complete and intuitive.
Casino management degree and certification program information
Essential information
Casino management programs allow students to learn the unique characteristics of this occupation, which spans both the gaming and hospitality industries. Certificate programs in casino management teach students about the basic business and management functions of casinos, while an associate's degree program in casino management provides students with more background on the business and operations of the field. Bachelor's degree programs in casino management are usually found within other hospitality type degree programs. Students gain a deeper understanding of running a casino with a curriculum that combines both general hospitality coursework and courses more specific to casinos. All programs require a high school diploma or GED along with satisfactory math, reading and english skills.
To demonstrate your expertise in casino management, there are numerous certifications that may voluntarily be earned.
Certificate program in casino management
Casino management students in a certificate program learn about the general operations of casino and hotels. Course topics may include:
- Gaming regulations
- Slots management
- Casino marketing
- Human resource management
- Game dealing
- Casino products
Associate's degree in casino management
A 2-year program in casino management includes some general education courses in english, communications, math and science. Programs may also cover business courses, such as accounting and human resource management. Additional course topics may include:
- Casino game supervision
- Gaming law
- Craps
- Table game management
- Surveillance
Bachelor's degree in casino management
Bachelor's degree programs provide a broader view of the economic, regulatory and social impact of the gaming industry. Students also develop decision-making skills related to hospitality management as well as communication, problem-solving and team-building skills. Program courses combine knowledge of the gaming industry with that of hotel and resort operations. Course topics may include:
- Casino and resort marketing
- Hospitality law
- Gaming management
- Conventions and event management
- Casino regulations and laws
- Gaming industry technology
Popular career options
Upon graduation, individuals may work in management, security or other leadership positions within the gaming industry. Possible occupations include:
- Casino operations specialist
- Gaming security officer
- Gaming operation manager
Employment outlook and salary information
A casino management certificate program may prepare individuals for work as supervisors and managers within the gaming industry. According to the U.S. Bureau of labor statistics (BLS), employment of gaming managers is expected to increase by 7% between 2018 and 2028 (www.Bls.Gov).
The BLS reported there were 5,900 jobs held by gaming managers in 2018. These workers earned a median wage of $74,970 per year in 2019. The states with the highest employment of gaming managers were nevada, california, oklahoma, florida and mississippi.
Continuing education
An associate's degree in casino management may be transferable into a bachelor's degree program. State licensing is required for individuals working in the gaming industry. Licensing requirements typically consist of proof of identification and a fee. Individuals must also meet minimum age requirements, undergo a criminal background check and pass a drug test.
While professional credentials are not widely offered in the gaming industry, casino managers may seek certification in some aspects of casino operations. For example, if their responsibilities include security, they may seek the certified protection professional from ASIS international. If their responsibilities include hospitality and event management, they may seek the convention industry council's certified meeting professional credential designed for meeting and convention planners. The society of government meeting professionals offers a similar credential for planning government meetings.
Certificate, associate's and bachelor's degree programs are all available to students who want to become educated in casino management. Professional credentials are uncommon but can be found depending on what skill casino managers are looking to gain certification for.
Online colleges for casino management
Casino managers monitor every aspect of a casino, including the gaming tables, staff, surveillance team and cash supply. Find out the courses and programs that could prepare you for this career, along with how to study online in this field.
Aspiring casino managers can find online educational opportunities at the certificate, associate's and bachelor's degree level. Programs can focus specifically on casino management or the broader field of hospitality and tourism management.
What do I need to know about online casino management programs?
Online casino and gaming management programs are available at the undergraduate level. The most common educational offering is an undergraduate certificate, but associate's degree programs in the field are also available. Online associate's and bachelor's degree programs are also available in related areas, such as hospitality management, which provide relevant training for aspiring casino managers.
You will need a computer with an internet connection to participate in distance learning studies. Specific software, including adobe acrobat reader and microsoft office suite, may be required, as well as a CD-ROM drive, a printer and a current operating system. It can also help to be self-motivated, since you will be responsible for keeping up in your courses.
What admission requirements do I have to meet?
High school graduation or the completion of a general equivalency diploma (GED) typically satisfies admission requirements for certificate and undergraduate degree programs in casino management. However, there are some certificate programs that require students to have completed a minimum amount of college level coursework or have several years of experience in the hospitality industry.
What kinds of classes will I take?
Casino management requires knowledge in a wide array of subjects. Students take courses that cover the basics of business, as well as industry-specific topics. In associate's and bachelor's degree programs, students are also required to fulfill general education requirements.
Here are some casino management-related course titles to consider:
- Casino marketing
- Regulatory, legal and security aspects of casino operations
- Gaming and social policy
- Casino and resort financial analysis
- Casino human resources
What schools offer online certificate programs in casino management?
There are several colleges and universities around the country that offer online certificate programs in casino management, including the following three schools:
- The university of massachusetts offers a five-course certificate in casino management for undergraduates who have completed at least 24 credits of college coursework or have two years of industry experience.
- A casino management undergraduate certificate program is offered online through the university of southern mississippi.
- Northwest indian college provides a series of online courses that culminate in an award of completion in tribal casino management.
What schools offer online associate's degree programs in casino management?
There are only a few schools in the country that offer online associate's degree programs specifically in casino management. However, there are more schools that offer associate's degrees in hospitality management that prepare students for a career in the field. Here are a few options to consider:
- The state university of new york (SUNY) at broome offers an online associate of applied science (AAS) degree program in casino management.
- Atlantic cape community college offers an online AAS in hospitality management degree program that prepares students for work in casinos.
- The online AAS in hospitality management program at monroe college provides relevant coursework for aspiring casino managers.
What are my options at the bachelor's degree level?
Bachelor's degree programs are not available in casino management, but interested students can get relevant training through bachelor's degree programs in hospitality management. They may also be able to apply the credits earned in a certificate program toward a bachelor's degree.
- In an online bachelor of science in hospitality and tourism management program at the university of massachusetts, students can apply credits from the casino management certificate toward their degree, or they can choose individual courses in the subject.
- Concordia university - saint paul offers an online bachelor of arts in hospitality management program that includes relevant coursework for future casino managers.
- Through washington state university, students can earn online a bachelor's degree in hospitality and business management that can help them prepare for careers at hotels, restaurants and tourist destinations like casinos.
Students interested in pursuing careers in casino management can find appropriate training through online certificate, associate's and bachelor's degree programs in either casino management or the related field of hospitality/tourism management.
Earn your casino management certificate at southern miss!
Casino management undergraduate certificate
Earn your online casino management certificate and cash out with an advancement in your career! This fully online certificate program is designed for business/non-major students interested in careers in resort casino management.
Our online program is perfect for professionals in gaming, hospitality, or tourism seeking development opportunities. Even if you are an educator looking to re-skill or simply expand your knowledge of casino resort management, the casino management certificate from the university of southern mississippi was developed to help further your success in the gaming industry!
This convenient and affordable program allows working professionals to continue their education while managing their personal life. With courses offered every fall and spring, students can complete the certification in a year.
The online casino management certificate at southern miss is endorsed by the mississippi casino operators association. Graduates of this program learn to design and develop interventions that will positively impact workplace learning and performance. Let online at southern miss help you achieve your educational goals from anywhere, at any time. Your life, plus college.
The university of southern mississippi is accredited by the southern association of colleges and schools of commission on colleges (SACSCOC). That means you can expect a program with the highest standards and quality.
Certificate requirements
An undergraduate certificate in casino management is available. All classes are online. Certificate students complete 15 hours of coursework as follows: HTM 345, HTM 378, HTM 445, HTM 471, and HTM 472. Certificate courses must be taken at southern miss.
Additional note
Please note that the above information is meant to be a guide and is not official. For further information regarding courses for this degree, see the university bulletin. Please be aware that not all course choices listed in the university bulletin are available online. However, sufficient online options are available to complete this degree.
Frequently asked questions
No, currently the online casino management certificate is not eligible for financial aid.
Students may enroll in the fall or spring semester.
HTM 378 is the prerequisite for the remaining courses so it must be taken first. It is not necessary to take the remaining courses in order but highly recommended.
The undergraduate course fees can be found on the business services website, or you may call 601.266.4137.Courses are all online so there are no out-of-state fees.
Students can access the class through the internet from any computer with internet access. Most courses require use of word processing or spreadsheet software (microsoft office is preferred).
The faculty are a combination of full-time faculty and adjunct faculty with teaching and professional expertise and experience in casino resort management.
Follow university proctoring guidelines available at https://online-learning.Usm.Edu/proctoring/
Please visit our programs page here: https://online.Usm.Edu/programs/
As a student enrolled in the online casino management certificate program, you are not eligible for financial aid . To find pricing information, click here. For detailed tuition information, click here.
Our instructional approach combines project monitoring and videoconferencing interaction with guest lectures delivered by casino executives from major gaming corporations, including caesars/harrah’s entertainment, MGM resorts international, penn national gaming, boyd gaming corporation, ameristar, and many more.
If you still have questions, please visit our FAQ page, or take a moment to fill out our form at the bottom of the screen, and we will reach out to you!
Admission requirements
Admission requirements: see certificate admissions
Academic policies and requirements for certificates:
- All casino resort management certificate courses must be taken at the university of southern mississippi.
- See university academic policies for certificates
Online casino management
Get a thorough overview of the online casino vertical and its challenges, featuring case study examples, scenarios and proven techniques for success.
In collaboration with MCAST and EGIM – the european gaming institute of malta.
Ideal for: those looking expand their knowledge for potential career growth in the online casino management field.
WHY TAKE THIS COURSE
Learn techniques for casino marketing, CRM, monitoring and management.
The successful management of your company’s casino offering is often critical to the success of your business. Knowledge and training can kick-start or enhance your product by providing a deeper understanding of customers, marketing strategies, as well as all the variations on the product.
Our online casino management training has been designed to provide a thorough overview of the online casino vertical and its challenges. This makes it ideally suited for conversion training of teams familiar with other verticals, such as sportsbook, poker or bingo, as well as persons already working in online casino, or looking for a career change.
In the first half of the course, students will learn the basics of online casinos, including functionality, different offerings that can be done, and finding the best ways to on-board customers to your site. The second half of the course continues with an in-depth look at the day-to-day challenges such as techniques for marketing, the importance of CRM, and the monitoring of activity by means of KPI’s. During the course, you will meet john, the casino manager. With the help of john and his colleagues, students will be presented with exercises and scenarios on the topic.
Our online casino management courses have been developed in conjunction with industry experts, with years of training and an in-depth knowledge of online casino management within igaming.
On completing this course, students will:
- Have a thorough understanding of online casino functionality
- Know how best to promote their casino, and techniques for on-boarding customers
- Have a thorough understanding of methods that can be used to address the issues identified
- Know what products can be offered
- Have an understanding of KPI’s that can be used to identify issues
This course is available via elearning: an interactive format accessible worldwide. Elearning courses can be purchased individually, or added to your company’s own branded LMS learning management system.
Access will be for 1 year and will be provided within 1 working day, to the email address specified at purchase. You should receive your login details from training@igacademy.Com, if you haven’t received this information within 1 hour after receiving confirmation that your order has been finalised and access has been given then please check your spam folder.
The duration of the course is approximately 1 hour and its CPD value 1 hour as well.
After passing the assessment, you will be able to download your certificate as a PDF. The certificate will state the following:
- Your name
- The course title
- The date of completion
“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.
Igaming academy’s classroom and elearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for continuing professional development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.
Accredited CPD training means the learning activity has reached the required continuing professional development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD certification service provides recognised independent CPD accreditation compatible with global CPD requirements.”
Casino training
- Automotive training
- Call centre training
- Casino training
- Complaint management training
- Custom training
- Customer service training
- Hotel training
- Non-profit training
- Reservations training
- Restaurant training
- Retail training
- Sales training
- Sensitivity training
- Spa and salon training
Casino training course overview
Every guest that steps inside your casino, or stays in your hotel, is about to enjoy the entertainment and the thrilling ambiance that can only be experienced at your location. What if you could help them genuinely experience everything you have to offer? Ideally, you want to make their visit memorable, and you also want to increase your revenue. Let us show you how to IMPRESS™ your guests from the gaming floor to in-room dining. You will be taking all of their experiences from good to great.
Through interactive training sessions and ongoing support, this program will introduce your team to (proven) methods that help to make the casino environment more enjoyable for your customers. These enhancements increase both your gaming revenues and the length of stay.
At oculus, we know that providing exceptional customer service is essential in today's business environment. Using the IMPRESS™ the guest experience program for casinos, your guests will experience how your casino is different - from the first point of contact to the last. Starting from the moment your call centre agent responds to an incoming reservation inquiry, our IMPRESS™ training will ensure that your agents ask the right questions, and sell the best products and services to meet the needs of potential guests. Even with the technical selling skills that are acquired during the casino training course, we focus on selling in a personalized way to ensure that your customer experiences don't become scripted, but remain personable, authentic, and professional.
On the floor, we can show your employees that customer service should be fun, and most importantly, it can be interactive. No matter which department you want to improve, the IMPRESS™ training program will provide steps to WOW the customer, while maintaining a level of brand consistency and personal flair throughout the entire casino. Our customer service training will promote change within your casino employees as they learn to be more innovative in their service delivery.
Training with oculus doesn't last one day. The philosophies and methods gained during the programs, once applied, will last your team a lifetime. The training will create change, and assist in overcoming learning objectives that may be hindering skill advancement. With manager support, the IMPRESS™ training will build a new team environment. It will help to blend these new concepts into a rich corporate culture that your employees will be proud to be a part of. Better yet, your employees will walk away feeling confident that they have the training they need to exceed employer and customer expectations.
Your customers will keep coming back to your casino, not because of their winnings, but due to the winning customer interactions that have been personalized to ensure their satisfaction.
What could your team walk out the door with?
- The ability to personally connect with your customers.
- The capability to quickly uncover guest needs and wants.
- Advanced selling skills to use during a guest interaction.
- A general understanding of the customer's “buying brain”.
- A firm understanding of your customer service and sales goals.
Casino & gaming management degrees: bachelor, associate & online info

Studying casino and gaming management: degrees at a glance
The gaming industry mostly involves gambling-related activities, such as betting on sports teams, card games and other games of chance. Many of these activities occur at casinos, which offer a diverse set of career paths. Potential casino management career fields include surveillance, slot machines, card-game supervision, public relations, restaurant management, marketing, hotel management and guest services.
Most careers in casino management do not necessarily require bachelor's degrees. Nevertheless, several related professions to casino management do require 4-year degrees, including management positions in public relations, human resources, marketing and promotions. Casinos are often connected to restaurants, clubs and hotels, and some management positions at these locations also require bachelor's degrees. Many of these related careers require academic training from different fields. However, individuals can minor in casino management to gain a better understanding of the gaming industry.
| Associate degree | bachelor's degree | |
|---|---|---|
| who is this program for? | People who want to know more about management careers in the gaming industry | hospitality professionals interested in starting a job in one of the casino management career fields, such as security, guest relations, marketing and support services |
| common career paths (with approx. Median annual salary) | - surveillance supervisor ($43,000)** - slot machine supervisor ($29,000)* - gaming supervisor ($49,000)* | - casino public relations manager ($93,000)* - gaming promotions manager ($88,000)* - casino banquet manager ($46,000)** |
| time to completion | 2 years full time | 4 years full time |
| common graduation requirements | - complete required casino work experience hours - fulfill general education requirements | - complete internship hours, if required - complete capstone projects, if applicable - pass final exams |
| prerequisites | - high school diploma - background check - lower level math courses, if required | - high school diploma - background check |
| online availability | very few | some |
Source: *U.S. Bureau of labor statistics (may 2011 figures), **salary.Com 2012 statistics.
Associate degree in casino and gaming management
There are very few accredited associate degree programs in gaming or casino management. These programs prepare students for various casino management tasks, including game supervision, security, casino operations and customer service. You'd learn the rules of different gambling games as well as strategies for supervising guests and minimizing security risks. You also receive training with gaming technology.
Most programs are structured to include laboratory hours in pretend casino settings. In these fictional settings, you can practice running games and monitoring patrons. Several programs also offer the opportunity to intern at real casinos. As a graduate from these programs, you'd gain a better understanding of state and federal gambling regulations. You'd also develop skills in cashiering, customer relations, surveillance and leadership.
Pros and cons
- Between 2010 and 2020, gaming services occupations were expected to experience a 13% job growth rate*
- During that same decade, open positions for gaming surveillance officers were also expected to increase by 18%*
- Most of these programs provide initial training in all the major casino management fields, allowing you to figure out which field suits your interest
- You may have to pass background checks to work as an intern at most casinos*
- Earning an associate degree may not be necessary because several positions only require that applicants hold high school diplomas*
- These degree programs tend to offer general skills training, so you may have to take additional courses to gain advanced training in any specific casino management field
Source: *U.S. Bureau of labor statistics (2010-2020 projections).
Courses and requirements
Most casino management degree programs include hospitality courses that cover topics related to professionalism, sales and leadership. Human resources coursework discusses major issues in the hospitality and gaming industry, such as team building and staff management. Several programs also teach students about the rules for some of the most popular games, including blackjack, roulette, poker, craps and pai gow.
Common courses in casino management may include some of the following:
- Slot management
- Hospitality industry standards
- Gambling laws and regulations
- Lodging, food and beverage management
- Surveillance and security technologies
- Casino operations
The majority of degree programs also require you to complete work training at a real casino. To fulfill work experience requirements, you may have to work 200-320 hours, but typically you can work more hours if you choose. After completing the allotted hours, most degree programs require you to write about your experiences.
Online degree options
Since there are very few traditional casino management associate degree programs, there are even fewer online degree programs. Most online programs related to casino management are for certificates, not associate degrees. There are also online continued education courses related to casino management, including classes in surveillance and table game operations. Some of these continued education online training courses are designed for professionals already working in the gaming industry, so you may be expected to know most industry standards.
Stand out with this degree
One way to stand out to potential employers includes learning the rules to all the main casino games. According to the U.S. Bureau of labor statistics (BLS), casinos will usually send dealers to gaming schools so that they can learn about each game. If you already possess that knowledge, along with an associate degree, casino employers may be more likely to hire you, since you'll require less training.
Another way to impress potential employers while still in the associate degree program can be getting as much customer service experience as possible. The BLS notes that careers in the hospitality and gaming industries involve a lot of interaction with customers, so workers need to know how to handle guests. Although gaining experience in the hospitality industry would prove most useful, practically any customer service experience will suffice.
Bachelor's degree in casino and gaming management
The majority of bachelor's degree programs in this field are structured to include general business management classes along with courses that cover important issues in the casino and gaming management industries. You'll gain skills for communicating with fellow employees, resolving customer issues and implementing casino policies.
In most cases, casino management degree programs are connected to hospitality or tourism departments. Therefore, you may have to take courses that are not directly related to the gaming industry, such as classes in restaurant, resort and convention management. Many of these industries are connected to the gaming industry, so cross-training in these areas may make you more marketable.
Pros and cons
- From now till 2020, all public relations manager positions were expected to see a 21% job growth rate*
- Open positions for promotions and marketing managers were also expected to increase by 14% during the same decade*
- Several degree programs offer internship opportunities in various casino management fields, such as business, finance, hospitality management and security
- Many casino management careers don't require bachelor's degrees, so you may spend several years earning a degree that you may not need*
- Not all states allow non-tribal casinos, so you may have to move to places like nevada or new jersey to find more employment opportunities*
- Some degree programs focus on the entire hospitality industry, so you might not get enough specific training in casino management
Source: *U.S. Bureau of labor statistics (2010-2020 projections).
Common courses and requirements
Several programs may have you complete foundational courses related to business, such as marketing, accounting and business operations. You might also have to take classes in business management and leadership strategies. At the bachelor's degree level, more casino management coursework focuses on customer service, including topics about gaining customer loyalty, player development programs, customer market research and customer amenities.
Potential core classes for casino management may include the following:
- Casino operations management
- Surveillance and security procedures
- Casino promotional strategies
- Gaming revenues management
Most bachelor's degree casino management programs require you to complete internships. Some programs require you to work as an intern at casinos, whereas other programs may allow you to intern for any business in the hospitality industry. Not all programs require internship experience; some degree programs may let you complete final projects instead.
Online program info
There are very few reputable online bachelor's degree programs related to casino management. Although online programs could teach students about gaming regulations, management strategies and surveillance equipment, there's a lot of hands-on learning within this program. Additionally, casino management is all about customer service and communications, and acquiring these skills often requires face-to-face interaction, rather than online study.
Getting ahead with this degree
As you earn your bachelor's degree, you can make yourself more marketable by earning related certificates. Several online certificate programs are related to gaming management, and most of these programs include core classes similar to associate degree programs. Since some bachelor's degree programs focus on the entire hospitality industry, earning a gaming management certificate may help you gain more casino-specific training. Also, online training seminars may help you learn about such topics as responsible gambling and gaming protection.
Related articles
Part two contains 11 online business management courses offered free by top universities, including open university and the massachusetts institute.
There are 26 online other business management courses offered free by top universities, including the massachusetts institute of technology (MIT).
So, let's see, what we have: get free casino management programs now and use casino management programs immediately to get % off or $ off or free shipping at casino management certification program online
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