Casumo terms and conditions
While I can’t say the casumo terms and conditions were the most interesting read of my life – I’ve taken one for the team and created a brief guide to help you understand your rights.
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Key details from the casumo terms and conditions
While I can’t say the casumo terms and conditions were the most interesting read of my life – I’ve taken one for the team and created a brief guide to help you understand your rights. I’ve highlighted a few of the stickier points below and done my best to explain them simply and clearly. A smart consumer is an informed consumer, so have a look below to stay in the loop. If you have any questions feel free to contact me at contact@online-casinos.Com and I’ll get back to you as soon as possible. This review was conducted in june 2018, so if you find the rules have changed, please reach out. If you’re interested in finding out more about the operator before you play, check out my main casumo review.
Contents of the user agreement
I, for one, value my hard-earned money and I’m sure most of you feel the same, so before entering any type of contract involving your own money it’s always best to be clear on what you’re signing up for. To swot up yourself, have a look at the casumo terms of service, or follow along to see my commentary on a few points of note.
1. GENERAL
2. YOUR OBLIGATIONS
2.14 you understand and acknowledge that by playing games provided by us, you take the risk of losing money deposited into your account. Should you not wish to accept this, kindly refrain from using this site any further.
Comment: this is pretty basic, but crucially important to the use of gambling sites. Real money is wagered, and real money can be lost. It’s important to accept this before you begin.
3. YOUR ACCOUNT
3.13 you may not apply for an account or use any of our services if you or a member of your household are or have in the last two years been employed with casumo. For the purposes of this clause “employee” includes third party contractors such as licensors, software suppliers, developers or partners and all those persons in any way affiliated with us.
Comment: this seems like a slightly aggressive move from casumo – surely if you included every person who had worked at any of their third-party contractors and their housemates, you are counting out an enormous number of players.
4 DEPOSITS INTO YOUR ACCOUNT
4.11 casumo has a quick-deposit feature which allows you to make quick and safe deposits while staying within the gaming session. This feature is only available for customers who either use visa or skrill as their depositing method. Customers shall use this feature responsibly.
Comment: handy to know – if you spend all of the money in your account while playing, but are in the middle of an important game, you will be able to top up your account without quitting the game.
5 WITHDRAWALS
6 BONUS & REWARDS SCHEME CONDITIONS
7 DORMANT & INACTIVE ACCOUNTS
7.3 casumo will contact you via email up to one month prior to your account becoming inactive. You may reactivate an inactive account by logging in. Once an account becomes inactive, casumo will charge five (5) GBP per month as administrative fee to your account.
Comment: your account will become inactive if you haven’t signed in for a year; it’s important to be aware of this to avoid those admin fees. It’s nice that casumo will send you a reminder email before it starts charging though.
8 RESPONSIBLE GAMING
9 PRIVACY & COOKIE POLICY
10 EXCEPTIONAL CIRCUMSTANCES & ABORTED GAMES
11 COMPLAINTS & DISPUTE RESOLUTION PROCEDURE
12 LIMITATION OF LIABILITY
13 INTELLECTUAL PROPERTY
14 BREACHES, PENALTIES & TERMINATION
15 SEVERABILITY
16 ASSIGNMENT
17 ENTIRE AGREEMENT
18 APPLICABLE LAWS & JURISDICTION
These are the themes of the general terms and conditions with our comments.
- 1. General
- 2. Your obligations
- 3. Your account
- 4. Desposits into your account
- 5. Withdrawals
- 6. Bonuses & rewards scheme conditions
- 7. Dormant & inactive accounts
- 8. Responsible gaming
- 9. Privacy & cookie policy
- 10. Exceptional circumstances & aborted games
- 11. Complaints & dispute resolution procdure
- 12. Limitation of liability
- 13. Intellectual property
- 14. Breaches, penalties & termination
- 15. Severability
- 16. Assignment
- 17. Entire agreement
- 18. Applicable laws & jurisdiction
Key details from the casumo terms and conditions
While I can’t say the casumo terms and conditions were the most interesting read of my life – I’ve taken one for the team and created a brief guide to help you understand your rights. I’ve highlighted a few of the stickier points below and done my best to explain them simply and clearly. A smart consumer is an informed consumer, so have a look below to stay in the loop. If you have any questions feel free to contact me at contact@online-casinos.Com and I’ll get back to you as soon as possible. This review was conducted in june 2018, so if you find the rules have changed, please reach out. If you’re interested in finding out more about the operator before you play, check out my main casumo review.
Contents of the user agreement
I, for one, value my hard-earned money and I’m sure most of you feel the same, so before entering any type of contract involving your own money it’s always best to be clear on what you’re signing up for. To swot up yourself, have a look at the casumo terms of service, or follow along to see my commentary on a few points of note.
1. GENERAL
2. YOUR OBLIGATIONS
2.14 you understand and acknowledge that by playing games provided by us, you take the risk of losing money deposited into your account. Should you not wish to accept this, kindly refrain from using this site any further.
Comment: this is pretty basic, but crucially important to the use of gambling sites. Real money is wagered, and real money can be lost. It’s important to accept this before you begin.
3. YOUR ACCOUNT
3.13 you may not apply for an account or use any of our services if you or a member of your household are or have in the last two years been employed with casumo. For the purposes of this clause “employee” includes third party contractors such as licensors, software suppliers, developers or partners and all those persons in any way affiliated with us.
Comment: this seems like a slightly aggressive move from casumo – surely if you included every person who had worked at any of their third-party contractors and their housemates, you are counting out an enormous number of players.
4 DEPOSITS INTO YOUR ACCOUNT
4.11 casumo has a quick-deposit feature which allows you to make quick and safe deposits while staying within the gaming session. This feature is only available for customers who either use visa or skrill as their depositing method. Customers shall use this feature responsibly.
Comment: handy to know – if you spend all of the money in your account while playing, but are in the middle of an important game, you will be able to top up your account without quitting the game.
5 WITHDRAWALS
6 BONUS & REWARDS SCHEME CONDITIONS
7 DORMANT & INACTIVE ACCOUNTS
7.3 casumo will contact you via email up to one month prior to your account becoming inactive. You may reactivate an inactive account by logging in. Once an account becomes inactive, casumo will charge five (5) GBP per month as administrative fee to your account.
Comment: your account will become inactive if you haven’t signed in for a year; it’s important to be aware of this to avoid those admin fees. It’s nice that casumo will send you a reminder email before it starts charging though.
8 RESPONSIBLE GAMING
9 PRIVACY & COOKIE POLICY
10 EXCEPTIONAL CIRCUMSTANCES & ABORTED GAMES
11 COMPLAINTS & DISPUTE RESOLUTION PROCEDURE
12 LIMITATION OF LIABILITY
13 INTELLECTUAL PROPERTY
14 BREACHES, PENALTIES & TERMINATION
15 SEVERABILITY
16 ASSIGNMENT
17 ENTIRE AGREEMENT
18 APPLICABLE LAWS & JURISDICTION
These are the themes of the general terms and conditions with our comments.
- 1. General
- 2. Your obligations
- 3. Your account
- 4. Desposits into your account
- 5. Withdrawals
- 6. Bonuses & rewards scheme conditions
- 7. Dormant & inactive accounts
- 8. Responsible gaming
- 9. Privacy & cookie policy
- 10. Exceptional circumstances & aborted games
- 11. Complaints & dispute resolution procdure
- 12. Limitation of liability
- 13. Intellectual property
- 14. Breaches, penalties & termination
- 15. Severability
- 16. Assignment
- 17. Entire agreement
- 18. Applicable laws & jurisdiction
Casumo casino FAQ
You can find some answers to frequently asked questions about casumo in this comprehensive FAQ, but if you have a question directly to the casino, we recommend contacting the support. We aim to keep this information updated, but cannot guarantee accuracy.
Payments
How long does a casumo withdrawal take?
Casumo casino aims to process withdrawals within three days, but they are often processed a lot quicker than that. In most cases, it is also necessary that the casino will verify your player account when you request a withdrawal. This verification of your identity is normal process with online casinos, and part of the due diligence procedures laid out by the regulatory authorities where the casinos have licenses from.
If you are requesting a withdrawal for the first time and the casino requests verification, the withdrawal time at casumo may take a bit longer, as the verification can take a few days. However, once a player account is verified the withdrawal process time should be relatively fast. The minimum withdrawal amount is €10, and there are no maximum amounts imposed.
The withdrawal time also depends on the chosen payment method. Normally, when requesting a withdrawal, the same payment method is used that was used when making the deposit. This means that if you deposit with a credit card, the same credit card will be used for the withdrawal as well, as long as this is possible.
A transfer to a credit card can take between 3 to 5 business days after the withdrawal had been processed by the casino. The same goes for a bank transfer. If you want the fastest possible withdrawals, then you should choose a payment method for the deposit that is equally fast, such as an e-wallet option, for example neteller or skrill. These payment methods will allow you to receive the money in the shortest time possible, usually just minutes after the payment has been processed by the casino.
What are the maximum withdrawal restrictions?
When you want to withdraw money from your player account at casumo casino you have to keep in mind that the withdrawals are subject to a minimum amount of €10. There are no general limitations on how much you can withdraw in a certain timeframe, but there are restrictions on how much you can withdraw in a single transaction, depending on the chosen payment method. You can see all your options on the page where you make the withdrawal.
Are there fees for deposits and withdrawals?
Deposits at casumo casino may be subject to fees. When you make a deposit with a credit card a 2.5% fee is charged on top of your deposit amount, but all other payment methods are free of charge. When you make a withdrawal at the casino, it is always free of charge.
Bonus
How much is the casumo casino welcome bonus?
As a new player at casumo casino, you may be eligible to receive a welcome bonus. This bonus package can consist of a no deposit bonus after signup, as well as one or more bonuses for your first deposits. Our table gives you an overview of the current bonus, however, we cannot guarantee that it's up-to-date. Please also make yourself familiar with the bonus terms and conditions. → casumo bonus terms and conditions
* bonuses are subject to wagering and other conditions. We also cannot guarantee that the amounts are always up-to-date. Casumo bonus T&cs | begambleaware.Org
Is there a casumo no deposit bonus?
Casumo may offer a no deposit bonus to players from some countries, but these offers change regularly. You can find up-to-date information about the bonuses on the website. More about the casumo bonuses can be found in our detailed casumo review, or you can visit the casino directly.
How do I get extra spins?
You can get free spins at casumo as part of the welcome offer or other promotions. You can find more information about when they are credited in the terms and conditions of the respective promotion.
Do I need a casumo bonus code to get the bonus?
When you make a deposit at casumo, and you wish to receive bonus money you can choose this option when making the deposit. After you have made your selection of your payment method you can choose to receive the bonus for that deposit. You also have the option not to receive casino bonus money. To receive the bonus at casumo it is not necessary to enter a casumo bonus code. Visit casumo now, or read or full review.
What are the bonus terms and wagering requirements?
When you play with bonus money at casumo you need to keep in mind that it is subject to bonus terms that can vary depending on the promotion that you are taking part in. There are wagering requirements of 30x the bonus amount plus the deposit amount, and you need to fulfil the wagering before you can withdraw any remaining winnings.
Wagering of 30x applies to winnings from free spins. There is also a limit of how much you can place in a single bet when playing with bonus money, these are currently €5 per spin or €0.50c per bet line. Also keep in mind, that the bonus is only valid for a certain amount of time, currently six months, after which it is being removed from your account.
There are also regulations on which games contribute how much, you can find more details about them in our casumo review, or on the website.
We aim to keep this information up-to-date, but terms can change in the meantime. The current and valid terms can be found at the website of the casino. → casumo bonus terms and conditions
Games
Can I play at casumo mobile on my phone or tablet?
Yes, it is possible to play casumo mobile on the go on many different devices. The online casino is an instant casino, and you can either play the games in your mobile browser or download a free app for ios or android devices. The casino is fully optimised to be compatible with many different mobile devices. You can play 1500 games mobile where ever you are.
Is there a casumo software or app?
Casumo is an instant casino, and it is not necessary to download a casumo software in order to play the games. The website is compatible with many different operating systems, and you can play 2000 games directly in the browser on the website. The website is also compatible with many different mobile devices and a casino app is available.
Other
Is there a VIP or loyalty program?
Playing the games at casumo online casino will let you collect points for the progress bar. Once that bar is filled you will finish a level and you can win valuables, such as bonuses, free spins or bonus money. This system rewards loyal players, and VIP players at casumo can get a lot of additional free spins, money or bonuses. Take a look now!
Is casumo secure, safe and trustworthy or a scam?
Casumo is an established online casino that was founded in 2012, and it has since proven their trustworthiness by being a reliable and honest operator with outstanding reputation and customer feedback.
The casino has a license from the malta gaming authority and from the UK gambling commission. These two licenses ensure player funds are a protected, that the games are fair and that the casino sticks to strict regulations. It is safe to say, that casumo is a trustworthy operator and not a scam. To see what the casino has to offer you can read our detailed review.
Casumo bonus terms
Terms for casumo bonuses & rewards
1.1. On casumo you may benefit from bonuses or rewards. These will be credited into your account. Such bonuses may only be used in relation to the facilities as may be specified when the bonus is offered to you. The acceptance of certain bonuses may be in accordance with additional or specific terms and conditions that shall be made available to you. Other bonuses and rewards shall be in accordance with standard promotional terms. Unless otherwise specified, our offers may be used only once, and you are not entitled to withdraw any bonus amounts or redeem any rewards without first complying with the applicable terms. A bonus at casumo can mean free spins, extra money to play for directly or extra money you receive after making a deposit. The type of bonus and the size of it may vary and you need to wager the bonus money in order to withdraw the funds. For this reason you should check the bonus and rewards rules carefully before participating in any promotion.
1.2. (a) you understand that bonuses and rewards are subject to certain conditions. Unless otherwise informed in the applicable conditions, the general rule at casumo is that bonuses carry a wagering requirement of twenty-five (25) times the total amount, e.G. If you deposit 10 euro / GBP and obtain a 10 euro / GBP bonus, you would have to wager 25 times the aggregate amount, in this case being 20 euro / GBP (deposit + bonus). Winnings from free spins have a wagering requirement of thirty (30) times. Should decide to request a withdrawal before having fulfilled the respective wagering conditions, the bonus money shall be lost. Please make sure to refer to and understand the rules and requirements of all the different bonuses and rewards.
(b) the main casumo customer loyalty offers are the following:
A welcome bonus offer is available to new players who sign up for a casumo account. Players who make a deposit for the first time on their casumo account will become eligible to the welcome bonus.
With free spins a customer gets to play for free on a game in the casino with the same chance of winning as when a customer plays with their own money. Winnings on free spins are converted to bonus money and are usually subject to a wagering requirement. Free spins must be activated through the account, when a customer is logged in. Once these are activated, the free spins are set off and the particular game will start automatically.
At casumo you can get a bonus in many different ways. Besides the welcome bonus you receive upon joining and weekly new bonus promotions, you can get lots of bonuses simply by playing games and advancing in levels. Sometimes you get a bonus when you level up, and sometimes you have a bunch of free spins waiting for you when you log in. Customers must be subscribed to our offers to benefit from these rewards.
At casumo you can collect points by spinning and winning. When you collect enough points to fill your progress bar, you level up with a chance to earn a reward. Rewards are given out in the form of “valuables”, these contain either free spins, deposit bonuses or bonus money. Wagering requirements would apply for any winnings from free spins and for bonus money.
1.3. These terms shall remain valid until a new version is made available to you on this website. These terms can also be found under the casumo general terms and conditions and in the frequently asked questions page.
1.4. Casumo reserves the right to withhold and remove any bonuses awarded to you if such bonuses have not been used within six (6) months from the date when they were awarded. Individual campaigns may have a shorter expiration time and if so, this shall be stated to the player upon receiving the offer about the campaign.
1.5. If you are eligible for a bonus, wagering requirements will apply before you are able to make any cash-outs of the bonus or the winnings from bets made using bonus money. Wagering requirements can vary and will be displayed and made available for you to read once you receive the bonus. If you would like to request a withdrawal before the wagering requirements are fulfilled, casumo will deduct the whole bonus amount as well as any winnings made from bonus money before approving any such withdrawal. Casumo has the right to choose which games and how much a game contributes to the wagering requirements.
1.6. The bonus received when the player makes his/her first deposit on the website has a wagering requirement of a minimum of twenty five (25) times the sum of the received bonus and the deposit amount contributing to the bonus figure, unless any special terms and conditions apply to that offer.
1.7. Without prejudice to 1.10, different games promote differently to the wagering requirements and can be seen in the list below:
- Slot machines 100%
- Video poker 30%
- Casino hold’em 10%
- Oasis poker 10%
- TXS hold’em poker 10%
- Ultimate texas hold’em 0%
- Baccarat (all kind) 0%
- Punto banco 0%
- Roulette (all kind) 0%
- Blackjack (all kind incl. Pontoon and double exposure) 0%
- All other games 100%
1.8. Local wagering requirements may be applied and if so, this shall be stated together with the offer.
1.9. Bonuses/free spins at casumo can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. Risk-free bets on any games do not qualify for casumo’s wagering requirements. We reserve the right to close your account and confiscate any existing funds if evidence of bonus abuse/fraud is found.
1.10. Winnings on free spins may contribute to the wagering requirements. , however, wagering of bonus funds on 1429 uncharted seas, bloodsuckers, dead or alive, jack hammer 2, kings of chicago and simsalabim, will not contribute towards the playthrough requirement. Casumo ltd. Reserves the right to forfeit any winnings if bonus funds are wagered on these games.
1.11. Individual bonus campaigns can have specific details and terms, in this case such information shall be made available to the player. You are to note that any specific terms relating to any particular bonus and/or promotion will take precedence over these terms and conditions in the event of there being any inconsistency or discrepancy.
1.12. During game play, bonus money is used in relation to the real money you have on your account and winnings are divided evenly according to the relation between real money and bonus money in the bet. For example, if you have 100 euro / GBP real money and 50 euro / GBP bonus money in your account, a bet of 30 euro / GBP will contain 20 euro / GPB real money and 10 euro / GBP bonus money and any winnings are divided into the same ratio.
1.13. The maximum bet allowed when using bonus money is of £/€5 per spin or €0.50c/p per bet line until your wagering requirements have been fulfilled. Casumo reserves the right of voiding bets and winnings resulting from bets of larger amounts.
1.14. We award bonuses and entry to selected promotions in good faith to players who use our services for entertainment purposes and as a token of appreciation for your loyal play. Free bets, bonuses and entry to promotions will be revoked, denied or withdrawn from players who abuse the spirit of our offers. ‘abuse’ refers to players who by any other means obtain an unfair or unintended advantage. In cases where casumo suspects that the player is acting in bad faith, casumo reserves the right to cancel a bonus offer at any time in case of any suspected abuse of the offer and to terminate the offender’s account with immediate effect. At our sole discretion, we may not issue refunds of any deposits, balances or winnings generated on the account should abuse be suspected. The term “abuse” shall include but is not limited to the opening of multiple accounts to claim multiple bonuses.
1.15. You understand that you will only be able to receive or benefit from offers that apply to your country of residence and, where stated, deposit payment method. Casumo reserves the right to vary the amount of bonuses granted depending on the user’s country of residence at any time and for any reason whatsoever. We reserve the right to offer a specific bonus to a specific customer or group of customers, to terminate a bonus offer without notice or compensation, to change the terms of a bonus offer and/or to exchange one type of bonus offer for another at our sole discretion and at any time.
1.16 while playing with wagers made using their bonus balance, players are strictly prohibited from delaying the playing of a game round until after the wagering requirement for that bonuses has been met, and/or they have deposited new funds. This includes all bonus and/or free spin modes and features which may arise as a result of wagers made using the player’s bonus balance. In the event that this occurs, the player agrees that their bonus and/or any associated winnings may be voided.
1.17 before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. For fair gaming purposes, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus playthrough requirement purposes. Should casumo deem that irregular game play has occurred, it reserves the right to withhold any withdrawals and/or confiscate all winnings, and if applicable, after cancelling bonuses, to reinstate the deposit on the player’s account, without necessarily informing the player.
Casumo
Welcome offer
Casumo has a welcome bonus to all new players of 200 free spins + up to £/€1,200 in bonus money. The welcome bonus is split into 5 deposit bonuses to a maximum of £/€1,200 and 20 free spins are given every day for the first 10 days. Bonuses must be wagered 30 times.
The welcome bonus is split as follows should you want to use it to its full potential.
1st deposit 200% bonus (max bonus £/€50) and 200 free spins (20 a day for 10 days)
2nd deposit 50% deposit bonus (£/€150 max bonus)
3rd deposit 50% deposit bonus (£/€200 max bonus)
4th deposit 25% deposit bonus (£/€400 max bonus)
5th deposit 25% deposit bonus (£/€400 max bonus)
Welcome offer main terms and conditions
The minimum deposit is €10.
All bonus money must be wagered 30 times before becoming withdrawable.
Ultimate texas hold’em 0%
Blackjack (all kind incl. Pontoon and double exposure) 0%
- The maximum bet when a bonus is pending, or being turned over is €5 ($5, £5 or equivalent in any other currency)
For full terms and conditions, please visit casumo here melacasino.Com/casumo.
Signing up process
Signing up at casumo is extremely easy – hit ‘sign up’ after you enter their page by clicking here:
1) add your email address, password and then choose a username.
2) add your name / gender / date of birth / address and mobile phone number
A simple account verification code will be sent and you’re ready to go!
Products offered
The ‘game browser’ is conveniently split into 7 sections which are as follows:
so, let's see, what we have: an overview of the main points you should be aware of when it comes to the casumo terms and conditions. Useful for players old and new - give it a read here! At casumo terms and conditions
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